Refund Policy

Last Updated: May 2026

This Refund Policy explains the refund, cancellation, and billing practices for CreativeStudio AI (“CreativeStudio,” “we,” “our,” or “us”) available through https://creativestudioapp.com.

By purchasing subscriptions, credits, services, or digital products through CreativeStudio AI, you agree to this Refund Policy.

1. Digital Services and AI Products

CreativeStudio AI provides digital products and AI-powered services including:

• AI video generation
• AI narration and voice tools
• AI-generated media
• Credits and usage-based features
• Subscriptions and memberships
• Creative editing tools
• Landing page and campaign systems

Because these services involve digital access and immediate consumption, refund eligibility may be limited.

2. Subscription Billing

Subscriptions may renew automatically on a recurring basis (monthly, yearly, or other intervals depending on the selected plan).

By subscribing, you authorize recurring billing through the selected payment provider.

You may cancel your subscription at any time before the next billing cycle.

Cancellation stops future renewals but does not automatically generate refunds for previous charges.

3. Credit Packs and One-Time Purchases

Credit packs and one-time digital purchases are generally non-refundable once:

• Credits have been used
• AI generation has started
• Media has been generated
• Digital content has been accessed or downloaded

Unused credits may remain subject to expiration rules depending on the applicable plan.

4. Refund Eligibility

Refunds may be considered in limited circumstances including:

• Duplicate charges
• Technical billing errors
• Unauthorized transactions verified by investigation
• Platform malfunction preventing reasonable use of purchased services

Refund requests are reviewed on a case-by-case basis.

5. Non-Refundable Situations

Refunds will generally NOT be provided for:

• Change of mind
• Unused subscriptions after billing
• Dissatisfaction with AI-generated outputs
• Failure to cancel before renewal
• User-generated errors
• Violation of platform Terms of Service
• Partially used credit packs

6. AI Content Disclaimer

CreativeStudio AI uses artificial intelligence technologies to generate media and content.

You acknowledge that:

• AI outputs may vary in quality
• Generated results are not guaranteed to meet subjective expectations
• AI systems may occasionally produce unexpected results

Dissatisfaction with subjective creative outcomes alone does not automatically qualify for a refund.

7. Affiliate and Third-Party Purchases

Some purchases may be processed through third-party affiliate platforms such as:

• JVZoo
• ClickBank
• PayPal
• Other reseller or affiliate systems

Refunds for affiliate purchases may also be subject to the policies of the applicable platform.

In such cases, users may need to contact the payment provider directly.

8. Chargebacks

Initiating fraudulent or abusive chargebacks may result in:

• Immediate account suspension
• Loss of credits and access
• Permanent account termination
• Restriction from future purchases

We encourage users to contact support before initiating disputes.

9. Cancellation Policy

Users may cancel subscriptions through their account billing settings.

Upon cancellation:

• Access continues until the end of the billing cycle unless otherwise stated
• No future recurring charges will occur
• Previously paid fees are generally non-refundable

10. Processing Refund Requests

To request a refund, contact:

Email: support@creativestudioapp.com

Please include:

• Account email address
• Transaction ID
• Date of purchase
• Description of the issue

Response times may vary depending on request volume and payment provider processing times.

11. Fraud Prevention

CreativeStudio AI reserves the right to deny refund requests suspected of:

• Fraudulent activity
• Abuse of refund policies
• Excessive usage before refund request
• Violation of Terms of Service

12. Changes to This Policy

We may update this Refund Policy periodically.

Updated policies become effective upon publication on the platform.

13. Contact Information

CreativeStudio AI
Website: https://creativestudioapp.com
Email: support@creativestudioapp.com

14. Legal Disclaimer

This Refund Policy is provided as a general template and should be reviewed by a qualified legal professional before official publication or legal reliance.